Our overseas warehouse has 130,000 square feet and is located in the western United States, near Los Angeles. Our services include: dropshipping, returns and exchanges, maintenance, after-sales, system docking with customer stores, digital full-process visual logistics management, labeling, labeling, warehousing, and other comprehensive services for small packages on TIKTOK, TEMU, and other platforms
1. Drop shipping:
Our drop shipping service allows suppliers to ship goods directly from overseas warehouses to customers without going through middlemen or retailers.
The main features are:
Simplified process: Drop shipping eliminates the traditional wholesale link, simplifies the supply chain process, and reduces inventory costs and risks.
Fast shipping: Because goods are shipped directly from overseas warehouses, faster shipping can be achieved and customer satisfaction can be improved.
Reduce operating costs: Avoid intermediate costs, help suppliers reduce operating costs and increase profit margins.
2. Return or exchange:
Return and exchange services are also within the scope of our overseas warehouse operations. Specifically, when customers are dissatisfied or have quality problems after purchasing goods, they can apply for a return or exchange. Overseas warehousing usually provides the following return and exchange services:
Return processing: Receive goods returned by customers, inspect and process them, and perform returns and exchanges according to customer requirements.
Exchange service: According to customer requirements, we provide the same or similar goods for exchange to ensure customer satisfaction.
3. Maintenance:
When goods have quality problems or are damaged, customers can apply for repair services. Overseas warehousing usually provides the following maintenance services:
Quality Inspection: Quality inspection of goods returned by customers to determine whether they need repair or replacement.
Repair processing: Repair the goods that need repair to ensure that they can be used normally.
Replacement Service: If an item cannot be repaired, an identical or similar item will be provided as a replacement.
4. After-sales service:
Our overseas warehouses have a group of high-quality professional after-sales customer service personnel who can provide customers with various supports and services after purchasing goods. Overseas warehousing usually provides the following after-sales services:
Consulting and support: Answer customer questions and problems, and provide technical support and suggestions.
Product warranty: Provide warranty services for some products to ensure that the quality of the products purchased by customers is guaranteed.
Customer satisfaction survey: Regularly conduct customer satisfaction surveys to collect customer feedback and continuously improve service quality.
5. Comprehensive services such as labeling, label replacement, and warehousing for TikTok, TEMU, and small packages:
As your partner in expanding the global market, short video marketing has become an important way to attract user attention and increase brand exposure on social media platforms such as TikTok and TEMU. As your overseas warehouse partner, we provide drop shipping services. The system connects to your store and provides full digital and visual logistics management, allowing you to receive orders directly from suppliers and send order information to us. We will Responsible for processing orders, packaging goods, and shipping them to end customers in the shortest possible time to ensure that your goods can reach their destination quickly and meet customers' shopping needs.
Labeling services:
When the goods enter the overseas warehouse, they may need to be labeled according to the requirements of the destination country or sales channel. These labels may include product barcodes, SKU codes, price tags, production dates, expiration dates and other information.
Based on the label information provided by the customer, we will paste corresponding labels on the product packaging as required to ensure that the products comply with the regulations and standards of the destination country when they are shipped out of the warehouse.
Rebranding service:
In some cases, imported goods may need to replace their original labels, such as adjusting prices, updating product information, or changing packaging language.
We will assist customers to remove the original labels from the product packaging and attach new labels according to the new requirements. This can help customers meet the market needs of different countries and regions, improve the efficiency and adaptability of product sales, and save customers the time and cost of dealing with labeling issues by themselves.
Warehousing Services:
In addition to dropshipping services, we also provide warehousing services
Warehouse facilities:
Our overseas warehouse is located in the western United States near Los Angeles. The warehouse has modern facilities and equipment, including shelves, forklifts, intelligent storage systems, temperature control facilities, etc. to ensure the safe storage and efficient management of goods.
Warehouse management:
Provide comprehensive warehousing management services, including warehousing, storage, sorting, packaging, quality inspection, inventory management, order processing, etc. The warehousing management system is connected to the customer's information system to achieve information exchange and real-time monitoring, improving warehousing efficiency and visual management levels.
Customized services:
We can provide customized warehousing services according to customer needs, including storage requirements for different commodity types (such as general commodities, fragile commodities, liquid commodities, etc.), special packaging requirements, customized sorting and packaging services to meet different needs. Customers’ individual needs.
Inventory management:
We provide real-time inventory management services. Customers can check inventory status, inventory turnover rate, product status and other information at any time through the warehouse management system. It also provides an inventory warning function to help customers adjust inventory strategies and replenish supply in a timely manner.
Order delivery:
Provide order delivery services to customers. Products can be shipped to consumers in the destination country or region quickly and safely. And related logistics door-to-door delivery services