With the development of the global economy,shipping agency business plays a very important role in the import and export of goods.As one of the main foreign trade ports in China,Guangzhou has many shipping agency companies.Shipping agency companies usually set up multiple departments in order to better manage and provide a full range of services.This article will introduce the common departments of FLY Guangzhou Shipping Agency to help you better understand this industry.

　　marketing department

　　The marketing department of FLY Guangzhou Shipping Agency is responsible for carrying out market activities,developing new customers and maintaining existing customer relationships.Marketing personnel usually establish cooperative relationships with various suppliers,freight forwarding agents,shipping companies,etc.to ensure the continuous growth of the company's business.According to market changes and customer needs,they formulate and execute marketing strategies to attract more customers and increase the company's popularity.

　　Operation department

　　The operation department of the shipping agency company is one of the core departments,responsible for handling cargo loading and unloading,customs declaration and inspection,arranging shipping schedules,and handling transportation documents.Operators coordinate all links to ensure that the goods can be transported to the destination smoothly.They need to be familiar with international trade rules and related transportation terms,have good coordination ability and teamwork spirit.

　　customer service department

　　The customer service department of FLY Guangzhou Shipping Agency is responsible for communicating with customers,understanding customer needs,and providing relevant consultation and answers.Customer service personnel need to be familiar with all aspects of the shipping agency business and be able to provide customers with comprehensive services and solutions.At the same time,they are also responsible for handling customer complaints and disputes,maintaining good customer relations and improving customer satisfaction.

　　In short,FLY Guangzhou Shipping Agency usually includes marketing department,operation department and customer service department.These departments perform their duties and cooperate with each other to provide customers with a full range of services.Whether you are an enterprise or an individual user,if you need shipping agency services,you can choose Guangzhou shipping agency companies with good reputation and high-quality services,and actively cooperate with their professional teams to ensure that the goods can be delivered to their destinations safely and in time.

　　This article introduces the department setup of FLY Guangzhou Shipping Agency in detail,including marketing department,operation department and customer service department.The marketing department is responsible for developing the market and maintaining customer relationships,the operation department is responsible for the loading and unloading of goods and transportation arrangements,and the customer service department is responsible for communicating with customers and solving problems.These departments work closely together to provide a full range of ocean freight forwarding services,providing convenience and security to customers.