Understand in one article: International logistics shows that the package has been signed for, but the package has not been received?

As we all know, the express delivery service network in most foreign countries is indeed inferior to that in China. Their delivery methods are relatively traditional, usually using trucks to deliver large quantities of parcels, and rarely contacting the recipients by phone during the delivery process.


international logistics


Take DHL, Fedex, UPS and other international express delivery companies as an example


They usually try to deliver 2-3 times. The delivery of EMS international express depends on the local post office. For example, in Australia, EMS usually only delivers once; while in the United States, Japan, the United Kingdom, Canada and other countries, if the first delivery fails, the recipient usually needs to contact the local post office to make an appointment for another delivery. If the post office no longer delivers, the recipient can only go to the designated outlet to pick up the package by himself.


But you may have encountered this situation: you didn't receive the package, but the logistics information showed that it was signed for.


This may be the case in the following situations:


1. Private residence (detached house)


If the recipient has signed a visa-free agreement with express delivery companies such as DHL or FedEx, these companies will still deliver the package even if no one signs for it. The delivery locations vary, and may appear at the door, in the yard, in the mailbox, next to the shoe rack, etc.


2. Public address


School: mailroom (school may have multiple mailrooms) or dormitory management office


Company: front desk-colleague-mailroom,


Shared apartment: mailroom-dormitory entrance-roommate-neighbor's entrance, etc.


international logistics


What should I do if I still haven't found it?


1. Contact the local delivery company and report the order number to the package status


2. If there is a surveillance camera, call the surveillance camera to see if there is any clue about the package.


international logistics


In order to avoid problems during the delivery of parcels abroad, we can take the following measures:


First, when the parcel shows that it has arrived abroad, we should check the logistics information in time to keep abreast of the latest developments of the parcel.


Second, when filling in the recipient's address, be sure to ensure that the information is detailed and accurate. The address should be specific to the house number, the more detailed the better, so that the delivery person can accurately find the delivery location.


Finally, if the information shows that the package has been signed for, but the package is still not found after asking roommates, the mail room or neighbors, we should contact the local delivery company as soon as possible.


Finally, if you still have questions that are unclear, or you have a need to send a package, you can send us a private message~