When a novice sends express, they are most afraid of falling into traps: lost parcels, poor after-sales service, various surcharges... Adding all these together, it can be said that there are traps everywhere.

Today, FLY will give you a brief introduction to the international express mailing process to avoid being cheated.

1. Preparation stage

Choose a courier company: First, you need to choose an international courier company with good reputation and high-quality service. Common international courier companies include DHL, UPS, TNT, FedEx, etc., and domestic SF Express, EMS, etc. also provide international courier services.

Understand prohibited items: Before preparing to mail, be sure to understand the regulations of the customs of each country on prohibited items to ensure that the items you are sending are not prohibited. This includes prohibited items, dangerous goods, fragile items, etc.

Prepare the package: Choose appropriate packaging materials according to the nature and quantity of the items to be sent to ensure that the items will not be damaged during transportation. At the same time, make sure that the package is clearly labeled with the recipient's address and contact information.

2. Delivery stage

Fill in the waybill: Fill in the waybill at the courier company outlets or online platforms, including the sender, recipient's name, address, contact information, and basic information such as the weight and size of the package.

Payment: Pay the corresponding freight according to the selected courier's charging standards. Payment methods usually include cash, bank cards, online payment and other options.

Send the package: Hand the package to the courier or deliver it to the courier company's outlet/third-party shipping company warehouse to complete the delivery procedures.

3. Transportation stage

Sorting and packing: After receiving the package, the courier company/third-party shipping company will sort and pack it to ensure that the package can reach the destination safely and quickly.

Customs inspection: During the cross-border transportation process, the package needs to be inspected by the customs of each country. If the package contains items restricted or prohibited by customs, it may be detained or returned.

Transshipment and delivery: After the package is inspected by customs, it will be transferred according to the predetermined route and finally delivered to the recipient. The courier company will notify the recipient of the arrival of the package through SMS, email, etc., and provide the corresponding pickup method.

4. Signing for and after-sales service

Signing for the package: After receiving the package, the recipient needs to check whether the information on the package is consistent with his own, and check whether the items in the package are intact. If there is any problem, you can contact the express company in time for processing.

After-sales service: If the recipient finds that the item is damaged or lost after signing for the package, he or she can contact the courier company to make a claim. The courier company will make compensation according to relevant regulations.

Finally, if you still have questions or you have a need to send a package, you can send us a private message~